Shipping Policy

Shipping Charges:

We ship to the continental US only using UPS or Fedex Ground, and a number of LTL carriers for freight only items.

Freight Only Items: Items identified as freight only (heavy, oversized, etc) cannot ship on Ground service.  We can ship them to your business freight free for minimum $1,500 orders or you can contact us for a freight quote (typically $150-$300).

Orders under $200 : Flat Ground shipping rate applied at checkout

Orders over $200 : Free Ground Shipping (freight only items excluded)

Orders over $1,500 : Free LTL Freight shipping, all products included

Minimum order: $40 minimum purchase to checkout

Order Confirmation:

As soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  We then verify that it is in stock and available for immediate shipment.  If your item(s) are available for immediate shipment we will process the charges and submit the order for shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  

Order Shipment:

If your order is in stock and we process the charges to your credit card, it will ship within two business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  Once you receive your tracking information it usually takes 1-4 days to deliver your package(s).  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at orders@eaglenationalcorp.com.

Shipping Methods:

LTL (COMMON CARRIER)

• Minimum order total (before tax) to qualify for prepaid is $1,500.
• Preferred method of delivery, all products can ship (hazardous, heavy, and bulky) as long as the minimum dollar amount is met.
• LTL deliveries can be made to vaid business addresses only, no home deliveries.
• LTL deliveries require a signature by an approved party at the time of delivery.  Delivery will only be made during normal business hours (8am-4pm M-F). If no one is present at the time of delivery the carrier will not drop off the items.  The delivery will be taken back to the carrier's nearest terminal, and redelivery will not be attempted until the cosignee or cosignee agent has contacted them to schedule a time.  In the case of redelivery the cosignee may be charged a fee according to the tariff rules posted on the carrier's website. Eagle National retains the right to refuse delivery to any cosignee that refuses to pay the redelivery tariff.

Package Delivery (UPS, USPS, Fedex)

• Minimum order total (before tax) to qualify for prepaid is $200
• The following categories of products will not be shipped via Package Delivery:
• Products identified as 'Freight Only' on the product page.
• Select Hazardous Material Containers 1 gallon or larger (ie. body filler, acetone, alcohol, primer)
• Other liquids containers larger than 3 gallons (ie. degreaser, reducer, cleaners)
• Body and Parts Stands
• Bulky Equipment (ie. safety cabinets, carts, dollys, paper tree, filters)
• Heavy Equipment (ie. paint shaker, blast cabinet, compressor, dryer)
• The following categories of products will not count towards the package delivery prepaid total. Freight charges for these items will be added to the invoice:
• Masking paper
• Plastic sheeting
• Sticks
• Strainers
• 5-gallon containers
• More than 4 gallon containers of liquids (paint, solvents, cleaners, etc)
• Body filler
• Primer (Gallons)
• Other overweight or oversized packages.

About Us

Eaglenationalsupply.com is an online retailer providing competitive prices on automotive refinishing supplies from all the top brands.  We are dedicated to providing a memorable experience every time you shop on our online store by offering quality products with top-rated customer service. Our Customer Reviews say it all.  The combination of great quality, fair price, quick delivery, and great customer service set us apart from the competition. 

We have been in operation in Michigan for over 5 years, and are partnered with a nationwide distribution network to get you what you ordered, fast and free, no matter where you live in the continental United States. Check out our distribution center map below to give you an idea where our locations are.

Our experience goes well beyond distribution alone.  We are business professionals with 20+ years of experience in Automotive Refinish, Purchasing, Engineering, and Industrial Markets. We have a great team and aim to grow our business quickly by offering our customers thousands of the highest rated refinishing supplies available.

If you have any questions about our products, or if would like to check the availability of an item, please use the Contact Us page to get in touch. Live chat is also available, just click 'Chat with us' on the side of the page.

About the Top Quality Store badge

The Top Quality Store program celebrates businesses that constantly deliver an exceptional shopping experience.

How businesses earn the Top Quality Store badge

To make a store Top Quality, Google asks businesses for data on certain experience categories when you shop, like shipping and returns policies, among others. Google also checks user ratings and the business’s website to measure its quality and accessibility.

To estimate the expected quality of a shopping experience, Google considers all of that info together. The businesses with the highest ratings earn the Top Quality Store badge. You can find the badge on Google and the store's website.

What to expect when you shop from a Top Quality Store

When you shop at a Top Quality Store, you can expect:

• Fast shipping
• Transparent return policies
• High-quality websites
• Positive user reviews

Note: Google does not guarantee the reliability of any merchant or its products, and does not offer any purchase protection if you're dissatisfied with a merchant.